Last updated: October 2025
Shipping
- Processing time: Orders are dispatched within three working days of order acceptance.
- Shipping method: Standard first-class worldwide delivery.
- Flat rate: €10 (excluding VAT).
- Estimated delivery: 5–15 days, depending on destination. Delivery times may be extended by local customs procedures or unexpected logistics delays, which are outside our control.
- Tracking: Tracking details are provided where available.
Returns & Replacements
Fine Art Prints
Each print is produced on demand to the size and paper you select; therefore we cannot accept returns or issue refunds for change of mind.
If your print arrives damaged or defective, please email sales@printsin.com within 30 days of receipt.
You will be asked to return the item to:
PRINTSIN – Returns Dept.
Patision 81, 1st Floor, 10434 Athens, Greece
Return shipping is at your expense. Once we receive the damaged item, we’ll send a replacement at no additional charge.
Original Artworks
Original artworks are unique pieces and cannot be returned or refunded.
If you believe your purchase was damaged during shipping, contact originals@printsin.com with photographs and a description within five days of delivery. We will work with you to resolve the issue with the carrier or artist.
Contact information
For any questions about your order or this policy:
Contact form: https://printsin.com/contact-us/.
Email: sales@printsin.com / originals@printsin.com
Phone: +30 693 712 9777